Trading environment
Slippage, stability, execution and pricing anomalies
Public review signals
XTB is the public brand of PT XTB Indonesia Berjangka, formerly PT Rajawali Kapital Berjangka. Its current Indonesian offer publishes more than 650 overseas stocks and ETFs through the XTB mobile and web platforms.
This verified profile is fully translated in English and Simplified Chinese.
XTB is the public brand of PT XTB Indonesia Berjangka, formerly PT Rajawali Kapital Berjangka. Its current Indonesian offer publishes more than 650 overseas stocks and ETFs through the XTB mobile and web platforms.
Five web-reputation dimensions plus one objective regulatory dimension for XTB
Slippage, stability, execution and pricing anomalies
Public review signalsFunding speed, withdrawals, checks and payment methods
Public review signalsResponse time, expertise and complaint handling
Public review signalsSpreads, commissions, swaps and hidden charges
Public review signalsPromotion terms, sales pressure and return claims
Public review signalsLicence quality, jurisdiction breadth and regulatory diversification
Objective regulatory factsThere are not yet enough classified public signals to calculate a reputation score.
| Dimension | Score | related mentions |
|---|---|---|
| Trading environment | — | 0 |
| Deposits & withdrawals | — | 0 |
| Customer service | — | 0 |
| Trading costs | — | 0 |
| Sales conduct | — | 0 |
| Regulation & compliance | 4.5 | 1 |
The official site provides Help Centre, telephone, email and in-app live chat. A June 2026 service notice lists 021-50151888, support@xtb.id and support hours of 09:00-00:00 WIB for that notice date.
The reviewed Indonesian pages require local onboarding and identity verification but do not publish a complete country-exclusion list. Product access depends on account eligibility and applicable local rules.
Regulators
Indonesia · BAPPEBTI
Indonesian futures brokers are subject to BAPPEBTI rules and designated segregated-account requirements. The reviewed record does not establish protection from market losses or a deposit guarantee.
Indonesian futures brokers are subject to BAPPEBTI rules and designated segregated-account requirements. The reviewed record does not establish protection from market losses or a deposit guarantee.
Broker licence 003/BAPPEBTI/SI/08/2020; no SPA approval number was published in the reviewed record. Company registration alone is not treated as a brokerage licence.
Official record ↗Financial products can cause loss of the initial capital. Fractional shares are fiduciary rights rather than direct legal ownership, and the 1:500 group maximum does not apply to the reviewed Indonesian 100%-margin stock and ETF contracts.
| Method | Minimum | Processing | Fee |
|---|---|---|---|
| Bank transfer and currently available instant methodsIDR · USD | The account page states no minimum deposit; individual stock orders start at USD 10 and ETF orders at USD 1. | Instant methods are available; bank-transfer completion time is not guaranteed on the page. | XTB lists no deposit fee, although the bank or payment provider may charge. |
| Method | Minimum | Processing | Fee |
|---|---|---|---|
| Withdrawal to a verified bank accountIDR · USD | Any balance may be requested. Fee-free thresholds are IDR 1,000,000 and USD 50. | Requests before 16:00 WIB are processed the same working day; later requests are processed the next working day. | Below the fee-free threshold, the published fee is IDR 35,000 or USD 2. |
Accounts or cards must be in the client’s name. Availability, limits and checks depend on the contracting entity.
Active offers and promotions from XTB
No verified active promotions.
Last verified: 14 sept. 2026
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