Trading environment
Slippage, stability, execution and pricing anomalies
Public review signals7.1Weight 22%
Dukascopy
FINMALB-LV
JFSADukascopy is a Geneva-headquartered Swiss banking and multi-asset trading group. Dukascopy Bank SA, Dukascopy Europe IBS AS and Dukascopy Japan K.K. operate under separate Swiss, Latvian and Japanese authorisations, so products, leverage, protections and payment terms depend on the contracting entity.
Last verified: 15 sept. 2026Sources and audit trail
This verified profile is fully translated in English and Simplified Chinese.
Overview
Dukascopy is a Geneva-headquartered Swiss banking and multi-asset trading group. Dukascopy Bank SA, Dukascopy Europe IBS AS and Dukascopy Japan K.K. operate under separate Swiss, Latvian and Japanese authorisations, so products, leverage, protections and payment terms depend on the contracting entity.
TraderVote user rating
No trader rating yet
Trader reviews
0
Regulation
Regulated (Tier-1)
Main regulators
FINMALB-LVJFSAMain strengths
Main risks
Not enough reviews to assess risk themes
Live collectionUpdated 16 sept. 2026
AI web composite score
Five web-reputation dimensions plus one objective regulatory dimension for Dukascopy
Web reputation 75% 6.3Regulation 25% 7.6
6.6/ 10Average
Data confidence85% · High
Deposits & withdrawals
Funding speed, withdrawals, checks and payment methods
Public review signals5.7Weight 18%
Customer service
Response time, expertise and complaint handling
Public review signals6.7Weight 13%
Trading costs
Spreads, commissions, swaps and hidden charges
Public review signals5.7Weight 18%
Sales conduct
Promotion terms, sales pressure and return claims
Public review signals5.8Weight 4%
Regulation & compliance
Scoring rulesReview sentiment is excluded. Licence quality accounts for 60%, jurisdiction coverage 25%, and Tier-1 diversification 15%. Additional licences have diminishing returns, while enforcement actions or licence suspensions may reduce the score.View full methodology →Licence quality, jurisdiction breadth and regulatory diversification
Objective regulatory facts7.6Weight 25%
Trading environment is the strongest review-based dimension; Trading costs is the weakest. Regulation & compliance is scored independently from verified licence facts.
| Dimension | Score | related mentions |
|---|---|---|
| Trading environment | 7.1 | 315 |
| Deposits & withdrawals | 5.7 | 164 |
| Customer service | 6.7 | 235 |
| Trading costs | 5.7 | 133 |
| Sales conduct | 5.8 | 3 |
| Regulation & compliance | 7.6 | 2 |
Products
- Spot forex and precious metals
- Index, commodity and bond CFDs
- Share and ETF CFDs
- Cryptocurrency CFDs where permitted
- Binary options only where legally available
- Multi-currency banking and unleveraged investment services through eligible Swiss accounts
Accounts
- JForex self-trading Forex/CFD account
- MT4 or MT5 trading account
- Managed and PAMM structures for eligible clients
- Swiss Multi-Currency Account and private-banking account
- Demo account
Platforms and tools
- JForex provides desktop, web and mobile access, market depth, automated strategies, historical testing and JForex API connectivity
- MT4 supports Expert Advisors and market execution with a product set distinct from JForex
- MT5 supports multi-asset market execution and a broader account-currency set than MT4
- FIX API access is available only to clients meeting the published account and technical conditions
Funding currencies
USDCHFEURGBPAUDCADJPYSGDXAU
Support and availability
Dukascopy Bank advertises multilingual live-trading support around the clock while markets are open, from Sunday evening through Friday evening GMT, by telephone, chat and email. Banking services advertise 24/7 support; Dukascopy Japan publishes weekday support from 09:00 to 17:00 local time.
Account eligibility and available services are determined during onboarding under local law. Dukascopy states that products are offered only where legally permitted. Swiss, EU and Japanese clients can face different onboarding, product, leverage, funding and compensation rules; Japanese services use the locally registered entity.
Regulation
Regulators
Dukascopy Bank SA
Switzerland · FINMA
- Regulators
- FINMA
Client protection
Dukascopy Bank is a FINMA-authorised Swiss bank and an esisuisse member. Eligible deposits are protected up to CHF 100,000 per client and bank; protection does not cover market trading losses.
View protection details
Dukascopy Bank is a FINMA-authorised Swiss bank and an esisuisse member. Eligible deposits are protected up to CHF 100,000 per client and bank; protection does not cover market trading losses.
The current FINMA authorised-banks list identifies Dukascopy Bank SA in Geneva as a bank. FINMA does not publish a retail-style licence number for this entry.
Official record ↗Dukascopy Europe IBS AS
Latvia · LB-LV
- Regulators
- LB-LV
- Licence / registration number
- 06.06.08.112/316.1
Client protection
Latvian investor protection covers 90% of eligible irreversibly lost financial instruments or non-executed investment-service liabilities, up to EUR 20,000. It does not compensate market-price losses or illiquidity.
View protection details
Latvian investor protection covers 90% of eligible irreversibly lost financial instruments or non-executed investment-service liabilities, up to EUR 20,000. It does not compensate market-price losses or illiquidity.
Latvijas Banka records investment-services licence 06.06.08.112/316.1, valid from 24 November 1997. Registration number 40003344762 is a company number, not the licence.
Official record ↗Dukascopy Japan K.K.
Japan · JFSA
- Regulators
- JFSA
- Licence / registration number
- Kanto Local Finance Bureau (FIBO) No. 2408
Client protection
Japanese client margin is held under statutory trust-protection arrangements. The official company page names SMBC Trust Bank and SBI Clearing Trust for the applicable FX and commodity-CFD trust arrangements. This does not protect against trading losses.
View protection details
Japanese client margin is held under statutory trust-protection arrangements. The official company page names SMBC Trust Bank and SBI Clearing Trust for the applicable FX and commodity-CFD trust arrangements. This does not protect against trading losses.
Registered as a Type I Financial Instruments Business Operator, Kanto Local Finance Bureau No. 2408; Financial Futures Association of Japan member 1587 and Japan Commodity Futures Association member.
Official record ↗Trading conditions
- Spreads from
- 0.1 pips
- Max leverage
- 1:300
- Execution
- JForex provides access to the SWFX marketplace with a common da…
- Commission
- Not available
- Platforms
- JForex · MT4 · MT5
- Minimum deposit
- The current published minimum for Dukascopy Bank and Dukascopy Europe trading accounts is USD 100 or equivalent. Payment-method minimums, account type and entity requirements can differ.
- Spreads and commission
- Dukascopy advertises EUR/USD spreads from 0.1 pips. JForex self-trader FX commission begins at USD 35 per USD 1 million for balances and volumes below USD 5,000/5 million and can fall to USD 14 at the published highest tier. MT4 and MT5 add USD 5 per USD 1 million. Instrument, entity, balance and recent volume determine actual cost.
- Execution
- JForex provides access to the SWFX marketplace with a common data feed and liquidity from more than 20 banks. Dukascopy Bank remains counterparty to client trades. MT4 and MT5 use market execution; slippage, rejection and partial fills can occur, so no price or latency guarantee is implied.
- Maximum leverage
- The highest verified leverage the Dukascopy group can provide across all regions is 1:300 through Dukascopy Europe for eligible accounts after request. It is not universal: Dukascopy Bank publishes up to 1:200, its default is 1:100, current EU retail pages commonly show 1:30, Japan retail FX is limited to 1:25, and instrument, client classification, platform, equity and off-market periods can reduce leverage.
- Margin close-out
- On JForex, margin call begins when leverage use exceeds 100% and margin cut applies at 200%; exposure can be reduced toward 100%. On MT4 and MT5, margin call is at or below 100% margin level and stop-out at or below 50%. Japan and other entity rules differ, and rapid markets can produce losses beyond the intended threshold.
Forex, CFDs and binary options can cause rapid or total losses. The displayed 1:300 is the highest verified group capability, not a recommendation and not a condition available to every client. Deposit or investor-compensation schemes do not cover ordinary market losses.
Payments
Deposits
2 methods| Method | Minimum | Processing | Fee |
|---|---|---|---|
| Bank wire transfer, including eligible SEPA transfersUSD · CHF · EUR · GBP · AUD · CAD · JPY · SGD | Trading-account entry minimum is USD 100 equivalent; transfer-channel limits can differ. | Funds are usually received within 1–2 business days. | Dukascopy generally lists incoming bank transfer as free, while sending, correspondent-bank and currency-conversion fees can apply. |
| Payment cards, Skrill, Neteller and eligible crypto-funded accountsUSD · CHF · EUR · GBP · AUD · BTC · ETH · USDT | No universal method minimum was verified beyond the USD 100 equivalent account entry minimum. | Cards are generally credited by the next business day after receipt; manual review can take up to 48 hours excluding weekends. | Method fees and conversion charges follow the current fee schedule; card, wallet and blockchain-provider charges can apply. |
Withdrawals
1 methods| Method | Minimum | Processing | Fee |
|---|---|---|---|
| Bank transfer, card, Skrill, Neteller and eligible cryptocurrency withdrawalUSD · CHF · EUR · GBP · AUD · CAD · JPY · SGD · BTC · ETH · USDT | No universal minimum was verified; method and currency limits apply. | Dukascopy does not publish one universal end-to-end time. Requests requiring human intervention normally receive feedback within 48 hours excluding weekends; receiving-bank and network time is additional. | Current examples include EUR 2.3 for eligible SIX or EUR 2.3 for SEPA bank withdrawals, with higher non-network fees; card withdrawals are EUR 1.5 plus 2.5%, Skrill 2.5%, Neteller EUR 1 or 2.5%, and crypto withdrawals USD 30. The live fee schedule prevails. |
Accounts or cards must be in the client’s name. Availability, limits and checks depend on the contracting entity.
Promotions
Active offers and promotions from Dukascopy
Dukascopy Bank 10% Equity Bonus
A conditional credit of 10% of current account equity, capped at USD 50,000 in active bonuses. Any withdrawal before the required volume is reached cancels the bonus and can increase leverage use or trigger close-out.
Eligible self-trading clients can apply for a conditional credit equal to 10% of account equity within 30 days after their latest deposit. The credit is additional trading margin and is treated as a commission discount, not immediately withdrawable cash.
Eligibility: Dukascopy Bank self-trading accounts accepted into the programme. Required trading volume must be reached within one year; certain introduced, custody-related or contest-linked accounts may be refused.
Official terms ↗Sources and audit trail
Last verified: 15 sept. 2026
- FINMA authorised banks and securities firms15 sept. 2026
- esisuisse bank search — Dukascopy Bank SA15 sept. 2026
- Latvijas Banka register — Dukascopy Europe IBS AS15 sept. 2026
- Dukascopy Europe client investment protection15 sept. 2026
- Dukascopy Japan company information15 sept. 2026
- Dukascopy Bank Swiss Forex and CFD trading15 sept. 2026
- Dukascopy leverage increase announcement15 sept. 2026
- Dukascopy Bank margin requirements15 sept. 2026
- Dukascopy Bank MT4 and MT5 accounts15 sept. 2026
- Dukascopy Bank fee schedule15 sept. 2026
- Dukascopy Bank funding facilities15 sept. 2026
- Dukascopy Bank Equity Bonus terms15 sept. 2026
How this company uses TraderVote
Company participation and regulatory verification are displayed separately.
Company access allows replies and verified change requests. It cannot edit user ratings, remove reviews or directly change TraderVote regulatory scores.
Trader reviews
No published reviews yet.
No reviews yet.